Shipping Policy – Gun Store USA
Effective Date: September 17, 2026
1. Overview
Gun Store USA ships firearms, ammunition, optics, accessories, and shooting gear to customers across the United States. All firearm and ammunition orders are processed in strict compliance with federal, state, and local laws. This Shipping Policy outlines our shipping methods, delivery times, fees, restrictions, and procedures for tracking, damaged items, and returns. By placing an order with Gun Store USA, you agree to the terms described below.
2. Firearm Shipping & FFL Transfers
All firearms purchased on Gun Store USA must be shipped to a licensed Federal Firearms License (FFL) dealer. We do not ship firearms directly to consumers. During checkout, you will select an FFL dealer near your location to receive your order. Once your order is placed, we verify the FFL’s license, coordinate shipment, and provide tracking information. The receiving FFL will contact you to complete the required background check (NICS) and ATF Form 4473 before releasing the firearm. Transfer fees, waiting periods, and additional requirements are determined by your chosen FFL and local laws, not Gun Store USA.
3. Ammunition Shipping
Ammunition ships only to verified adult recipients in eligible states and localities. We do not ship ammunition to jurisdictions where it is prohibited or restricted, including but not limited to California, New York City, Washington D.C., and certain municipalities. Ammunition orders require signature confirmation upon delivery and may be shipped via ground transportation only due to hazmat regulations. We reserve the right to cancel or modify ammunition orders that violate state or local laws. Additional shipping fees may apply for large or heavy ammo orders.
4. Non-Firearm Items (Optics, Accessories, Gear)
Non-regulated items such as optics, magazines, slings, holsters, cleaning kits, and tactical gear ship directly to your provided address via standard carriers like UPS, FedEx, or USPS. Most orders process within 1–2 business days and deliver within 3–7 business days depending on your location and selected shipping method. Expedited shipping options (2-day, overnight) are available at checkout for an additional fee. Free shipping promotions may apply to qualifying orders over a specified dollar amount, excluding firearms and ammunition.
5. Shipping Fees & Delivery Times
Shipping fees are calculated at checkout based on item weight, dimensions, destination, and carrier rates. Firearms and ammunition typically incur higher shipping costs due to special handling, insurance, and compliance requirements. Estimated delivery times are provided during checkout but are not guaranteed. Delays may occur due to carrier issues, weather, holidays, FFL verification delays, or high order volumes. We will notify you via email if your order experiences significant delays.
6. Order Tracking
Once your order ships, you will receive an email with tracking information and a link to monitor delivery progress. For firearm orders, tracking includes shipment to your FFL dealer, not final pickup. You must coordinate directly with your FFL for pickup scheduling and transfer completion. If you do not receive tracking information within 3 business days of ordering, please contact our support team at sales@gunstoreb.com.
7. Shipping Restrictions
We do not ship firearms, ammunition, or restricted accessories to addresses outside the United States, including U.S. territories and military APO/FPO boxes. Certain states and localities impose additional restrictions on magazine capacity, assault weapons, or specific calibers. We reserve the right to cancel orders that cannot be legally shipped to your location. It is your responsibility to verify local laws before purchasing. Gun Store USA is not liable for orders seized, returned, or rejected due to legal non-compliance.
8. Damaged, Lost, or Stolen Packages
All shipments are fully insured against loss or damage during transit. If your package arrives damaged, contact the carrier immediately and file a claim. Notify Gun Store USA within 48 hours of delivery with photos of the damage and packaging. For lost or stolen packages, we will investigate with the carrier and may reship or refund eligible orders. Claims for firearms and ammunition require additional documentation and FFL cooperation. Gun Store USA is not responsible for packages marked “delivered” by the carrier but stolen after delivery.
9. Address Changes & Order Modifications
Once an order is placed, changes to shipping address, FFL dealer, or item selection may not be possible if the order has already entered processing or shipment. To request modifications, email sales@gunstoreb.com immediately with your order number and details. We will accommodate changes when feasible but cannot guarantee adjustments after fulfillment begins. Incorrect or incomplete addresses provided by the customer may result in delivery delays, return-to-sender fees, or order cancellation.
10. Returns & Exchanges
Firearms and ammunition cannot be returned once shipped to your FFL dealer unless defective or incorrectly fulfilled. Defective firearms must be processed through the manufacturer’s warranty or our return authorization process. Non-firearm items may be returned within 30 days of delivery in original, unused condition with all packaging and tags. Return shipping costs are the customer’s responsibility unless the return is due to our error. Refunds are issued to the original payment method within 5–10 business days after inspection. See our Returns Policy for full details.
11. Contact Us
For questions about shipping, tracking, FFL coordination, or delivery issues, please contact us at:
Gun Store USA – Shipping Support
Email: sales@gunstoreb.com
We respond to all inquiries within 1 business day and are committed to ensuring your order arrives safely and compliantly.